Inquire About Our Collections
Common Inquiries
How are the bags constructed?
Each ILJ piece is meticulously crafted in Italy using premium 100% Italian leather. Our artisans focus on precision stitching and durable accents to ensure a product built to last for generations.
What is the shipping policy?
We offer complimentary U.S. shipping on qualifying orders. International shipping is available with a flat rate. All orders are processed and shipped within 7-10 days with inventory on-hand and based on geographical location of the ship to address.
How do I care for my leather?
To maintain the integrity of your piece, we recommend using a high-quality leather conditioner every 3-6 months. Avoid direct sunlight and store your bag in a cool, dry place when not in use.
Are the bags handcrafted?
Yes, our bags are handcrafted by master artisans using leather imported from Italy. This process ensures that each piece is unique, with no two leather textures being exactly the same, reflecting our commitment to craftsmanship.
What is the return policy?
We offer a 30-day return window for ILJ bags. Items must be in their original condition without wear or abuse, with all tags and packaging intact. Please contact our customer care team to initiate a return.